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Activities, Venues & Namibia - Your Tourism Platform
To use the AVN platform, you must read and accept our policies and terms. These documents explain how we protect your data, what information we collect, and your rights as a user.
Rules for using our platform, booking events, and your responsibilities
How we collect, use, and protect your personal information
What cookies we use and how they improve your experience
Our commitment to keeping your data safe and secure
By clicking "Accept All Policies", you agree to all terms, policies, and conditions. You must accept to continue using AVN. If you decline, this tab will be closed automatically.
Last Updated: December 1, 2024
By accessing and using the AVN (Activities, Venues & Namibia) platform, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our platform.
You must be at least 18 years old to create an account and make bookings. If you are under 18, you must use our platform under the supervision of a parent or legal guardian.
All bookings made through AVN are subject to availability and confirmation by the event organizer or venue. A booking is confirmed only when you receive a confirmation email with your e-ticket.
Cancellation policies vary by event and organizer. Please review the specific cancellation policy for each booking. Generally:
You agree not to:
All content on the AVN platform, including text, graphics, logos, images, videos, and software, is the property of AVN or its content suppliers and is protected by Namibian and international copyright laws.
AVN acts as an intermediary between users and event organizers/venues. We are not responsible for:
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the platform after changes constitutes acceptance of the modified terms.
These terms are governed by the laws of the Republic of Namibia. Any disputes arising from these terms or your use of AVN shall be subject to the exclusive jurisdiction of the courts of Namibia.
For questions about these Terms and Conditions, please contact us at:
Email: legal@avn-namibia.com
Phone: +264 61 123 4567
Address: 123 Independence Avenue, Windhoek, Namibia
Last Updated: December 1, 2024
AVN ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
We use your information to:
We may share your information with:
When you make a booking, we share your name, contact information, and booking details with the organizer.
We may disclose your information if required by law, court order, or government regulation.
If AVN is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We implement industry-standard security measures to protect your information:
You have the right to:
We retain your personal information for as long as necessary to:
You can request deletion of your account at any time through your profile settings.
Our platform is not intended for children under 13. We do not knowingly collect information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
Your information may be transferred to and processed in countries other than Namibia. We ensure appropriate safeguards are in place to protect your data during international transfers.
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a notice on our platform.
For privacy-related questions or to exercise your rights, contact us at:
Email: privacy@avn-namibia.com
Data Protection Officer: dpo@avn-namibia.com
Phone: +264 61 123 4567
Last Updated: December 1, 2024
Cookies are small text files stored on your device when you visit our platform. They help us provide a better user experience by remembering your preferences and analyzing how you use our platform.
Purpose: Required for the platform to function properly
Duration: Session or up to 1 year
Can be disabled: No (required for core functionality)
Purpose: Remember your preferences and settings
Duration: Up to 1 year
Can be disabled: Yes (may affect user experience)
Purpose: Help us understand how you use our platform
Duration: Up to 2 years
Can be disabled: Yes
Purpose: Track your activity for personalized advertising
Duration: Up to 1 year
Can be disabled: Yes
Some cookies are placed by third-party services:
You can control cookies through:
Most browsers allow you to:
You can manage your cookie preferences through our Cookie Settings panel (accessible in your account settings).
Disabling cookies may affect:
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| session_id | User session management | Session | Essential |
| csrf_token | Security and CSRF protection | Session | Essential |
| user_prefs | Store user preferences | 1 year | Functional |
| _ga | Google Analytics tracking | 2 years | Analytics |
| _fbp | Facebook Pixel tracking | 90 days | Marketing |
For questions about our Cookie Policy:
Email: privacy@avn-namibia.com
Phone: +264 61 123 4567
Last Updated: December 1, 2024
At AVN, we take security seriously. We implement comprehensive security measures to protect your data and ensure a safe platform for all users.
In the event of a security breach:
We recommend you:
If you discover a security vulnerability, please report it responsibly:
Email: security@avn-namibia.com
Response Time: Within 24 hours
Bug Bounty: Rewards available for valid vulnerabilities
For security-related questions or concerns:
Email: security@avn-namibia.com
Phone: +264 61 123 4567 (Security Hotline)
Emergency: Available 24/7
By accepting, you agree to receive emails about bookings and platform updates. You can unsubscribe anytime.
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